Legal

Privacy Policy

Last updated: March 2026

We believe in transparency as much as we believe in performance. No secrets, no fluff — just a clear-eyed look at how we protect your information.

1. Who are we?

2. Who are the data subjects?

We process personal data relating to: representatives of our clients; representatives of our suppliers; job applicants; visitors to our Website and our premises; and other data subjects (collectively "data subjects", "you", "your"). This privacy policy applies to all processing of your personal data carried out by us.

3. Our commitment

We are committed to ensuring that our personal data processing activities comply with applicable data protection legislation, including Regulation (EU) 2016/679 (GDPR) and the Belgian Law of July 30, 2018, as amended or replaced from time to time.

4. Purposes of processing

We do not subject data subjects to decisions based solely on automated processing with legal or significant effects.

5. Legal basis

We process your personal data on the basis of: performance of a contract or pre-contractual measures; compliance with a legal obligation; or the pursuit of our legitimate interests, provided they prevail over your fundamental rights. We seek your prior, free, and informed consent for specific processing (e.g., image rights).

6. Data sources

Data is collected directly from you (e.g., during first contact) or from publicly available sources (e.g., the Internet for screening job applicants).

7. Who has access?

Access is limited to: our administrative and sales staff; our procurement team (for suppliers); legal advisors in the event of restructuring or litigation. We use processors (sub-contractors) only under written instructions in accordance with applicable data protection legislation.

8. International transfers

Some recipients may be located outside the European Economic Area. In such cases, we ensure safeguards are in place: an adequacy decision by the European Commission, Standard Contractual Clauses (SCCs), or the current equivalent legal mechanism for US transfers.

9. Retention periods

Data is kept only as long as necessary for the purposes for which it was collected. Accounting documents are kept for seven (7) years per legal requirements. Other criteria include the date of last contact, security needs, and ongoing disputes.

10. Your rights (GDPR)

Right Description
InformationRight to clear and transparent information about how we process your data
AccessRequest confirmation of processing and a copy of your personal data
RectificationHave inaccurate or incomplete data corrected
ErasureThe "right to be forgotten" — subject to legal exceptions
ObjectionObject to processing based on our legitimate interests
RestrictionRequest that processing be limited in certain circumstances
PortabilityReceive your data in a structured, machine-readable format
Withdraw ConsentWithdraw consent at any time where processing is consent-based

To exercise your rights, contact: [email protected]. We may request proof of identity in case of doubt.

11. Security

We implement appropriate technical and organizational measures to ensure a level of security adapted to the risks — including protection against accidental or unlawful destruction, loss, alteration, or unauthorized access.

12. Questions or complaints?

Address questions or complaints first to: [email protected]. You also have the right to lodge a complaint with the Autorité de Protection des Données, rue de la presse 35, 1000 Brussels — [email protected].

13. Updates

We reserve the right to update this Policy. We will inform you of any changes. This Policy prevails over any other conflicting document regarding personal data processing.

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